WEEKDAY BOARD OP DOESN’T SHOW UP

1. Say the legal i.d. and read the underwriting scheduled for the show following your shift (which you should have already set up for the person after you. Be courteous!) and mark that you read the underwriting.
2. You have to make sure that you are broadcasting a program before you leave the studio. Shove some promos and PSAs in the show and TURN ON CONTINUOUS PLAY! YOU MUST MAKE SURE THAT CONTINUOUS PLAY IS WORKING BEFORE YOU LEAVE! Stay through the first segment and make sure it goes into the next.
3. Look at the BOP contacts on the dry erase board that you can see through the window of Studio A and call the board op scheduled for that shift. Next, call the designated substitute for that day if no resolution. If you cannot get an answer still, contact Melissa V. after you have exhausted your resources and she will help.

DJ DOESN’T SHOW UP, BEFORE LEAVING THE STUDIO

1. Say the legal ID, read the underwriting scheduled for the show and mark that you read the underwriting.
2. You have to make sure that you are broadcasting a program before you leave the studio. Find an all-nighter CD located on the CD shelves, all the way in the back corner. Put the CD in and then HIT CONTINUOUS PLAY!
3. Notify the DJs by emailing dj@wrir.org and posting a message on the WRIR Facebook group. Do not write a post that casts judgement or insults the DJ for not showing up on time.
4. Make it a habit to get the phone number and email of the DJ who comes in after you. That way if they don’t show up, you can contact them directly instead of sending a desperate S.O.S.
5. Lock all the doors before you leave.

DEAD AIR or ARCHIVE IS DOWN

1. http://www.wrir.org/help/ File a ticket with Operations’ help desk. This is important as it puts a timestamp on when the dead air occurred. The ticket is then emailed and tracked by the members of the operations committee.
2. Call the studio number (804) 649-9737.
3. Still concerned? Email operations@wrir.org.

BROKEN BROADCAST EQUIPMENT (turntables, microphones, etc.)

1. http://www.wrir.org/help/ File a ticket with Operations’ help desk. The ticket is then emailed and tracked by the members of the operations committee. You receive a tracking number. You can log back onto the help desk and track the progress of your request.
2. Email dj@wrir.org to notify all the DJs of the broken equipment, especially the turntables, so they can plan accordingly.
3. Still concerned? Email operations@wrir.org or attend an Operations Committee meeting to offer your help.